Meet the Staff

Our Staff Are the Best!  Here is a Little Bit About Them:

Our Office Manager

Lacey Malliard started work at the clinic in September of 2001.  Lacey oversees the operations of both our Hot Springs and Mt. Ida offices.  She has taken numerous hours of management training courses and she is a Limited License Radiological Technician.   

Our Front Office Staff

Donna Dutherage has been with us in our Mt. Ida location since May of 1998.  Donna is the Mt. Ida Accounts Manager.  She takes patient payments and answers financial questions for our patients.

Laurie Lagaly has worked with us since May of 2003.  She is the Hot Springs Accounts Manager.  Laurie is responsible for insurance billing for both of our clinics, for accounts receivable and for handling all of our patients' financial concerns.

Franki Barnett is our Hot Springs Patient Coordinator.  She has been with us since July of 2004.  Franki serves as Hot Springs receptionist, checks our patients in and out each day and handles scheduling as well as helping get our new patients started up.  Franki is our patients' main contact person.

Our Back Office Staff

Chris Johnson, LMT, is our clinic's Massage Therapist.  He works on Tuesday and Thursday performing deep tissue massage in our Hot Springs clinic.  On Monday, Wednesday and Friday, he helps with patient care, also in our Hot Springs clinic.  Chris is one of the best massage therapists in the area and has been with us since June of 2005. 

Susan Klein has been with us since May of 2005.  She is our Chiropractic Assistant in our Mt. Ida clinic.  Susan assists our doctor in the care of our patients there.  She is also available to our patients for answering questions regarding supplements, treatment and the doctor's instructions. 

Kosha Ireland joined our team in April of 2006 as our Hot Springs Chiropractic Assistant.  She aides our patients with their care, their therapies and their care related questions.  She is available to answer questions about care, chiropractic, supplements, therapies, equipment and supplies.  She also coordinates records between our clinic and other doctors in order to best serve our patients.